Privacy Policy
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email, web forms, phone, SMS, or other direct contact. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us, including customer service, order fulfillment, and business communications. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (for example, to ship an order or process payment).
Unless you ask us not to, we may contact you via email or SMS in the future to tell you about specials, new products or services, or changes to this privacy policy.
SMS Communications
By opting into SMS communications from Rimports through a web form, phone system, or other medium, you agree to receive SMS (text) messages from Rimports.
These messages may include:
Customer service communications
Order updates and notifications
Appointment or scheduling information
Business-related communications
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly. We do not share SMS opt-in data or consent with third parties for marketing purposes.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
See what data we have about you, if any
Change or correct any data we have about you
Request deletion of your data
Express any concern about our use of your data
Registration
In order to access certain features, a user may be required to complete a registration form. During registration, a user may provide contact information (such as name and email address). This information is used to contact you about products or services in which you have expressed interest. Optional demographic information may also be provided but is not required
Orders
We request information from you on our order forms. To purchase from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.
Sharing
We may share aggregated demographic information with partners or advertisers. This information is not linked to any personally identifiable information.
We may use third-party companies to:
Ship orders
Process payments
Provide services on our behalf
These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond providing these services.
Sharing
We may share aggregated demographic information with partners or advertisers. This information is not linked to any personally identifiable information.
We may use third-party companies to:
Ship orders
Process payments
Provide services on our behalf
These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond providing these services.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Sensitive information is encrypted during transmission, and only employees who need the information to perform a specific job (such as billing or customer service) are granted access to personally identifiable information. Our systems are maintained in secure environments.
Cookies
We use “cookies” to improve access to our site and identify repeat visitors. Cookies help enhance user experience and allow us to track user preferences. Usage of cookies is not linked to personally identifiable information.
Some business partners (such as advertisers) may use cookies, and we do not have access to or control over those cookies.
Links
This website may contain links to other sites. We are not responsible for the content or privacy practices of those sites. We encourage users to review the privacy policies of any external sites they visit.
Other Provisions as Required by Law
We comply with applicable laws and regulations regarding data privacy, including requirements under laws such as the California Online Privacy Protection Act (CalOPPA). Additional disclosures may be provided as required by law.
